Welcome to Studoo (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our study space management platform.
By using Studoo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Business Information
- Business name, address, and contact details
- Study space details, amenities, and pricing
- Business registration and verification documents
- Razorpay linked account information
- Financial and transaction data
2.2 Personal Information
- Owner/administrator name and contact information
- Profile information and preferences
- Authentication credentials
- Device information and IP address
2.3 Usage Information
- Platform usage statistics and interactions
- Study space management activities
- Booking and revenue analytics
- Communication with our support team
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our study space management platform
- Processing payments and managing financial transactions
- Verifying business credentials and study space details
- Facilitating study space approval and listing processes
- Providing analytics and business insights
- Communicating about platform updates and features
- Providing customer support and resolving issues
- Ensuring platform security and preventing fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Study Space Listings: Public display of approved study space information
- Payment Processors: Razorpay for financial transactions
- Service Providers: Hosting, analytics, and support services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
We implement appropriate security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Secure payment processing through Razorpay
- Regular security audits and updates
- Access controls and authentication measures
- Monitoring for suspicious activities
- Secure document storage and verification processes
6. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of your personal and business data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Study Space Management: Control visibility and settings of your listings
7. Study Space Verification Process
As part of our verification process, we may:
- Review and verify business registration documents
- Validate study space details and amenities
- Conduct background checks on business owners
- Verify payment processing capabilities
- Assess compliance with platform policies
This information is used solely for verification purposes and is handled with strict confidentiality.
We handle financial information with the highest level of security:
- Payment processing is handled securely through Razorpay
- We do not store sensitive payment information on our servers
- Financial data is encrypted and protected
- Transaction records are maintained for accounting purposes
- Revenue analytics are provided while protecting individual transaction details
Our platform integrates with the following third-party services:
- Razorpay: Payment processing and financial transactions
- Clerk: Authentication and user management
- Pusher: Real-time notifications and updates
- Cloudinary: Image and document storage
These services have their own privacy policies, and we encourage you to review them.
We retain your information for as long as necessary to provide our services and comply with legal obligations. Business and financial records may be retained for longer periods as required by law. You may request deletion of your account and associated data at any time.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the service after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@studoo.in
Address: Barauni, Begusarai, Bihar, India